// Section 01
This Privacy Policy ("Policy") is issued by ph91 ("ph91," "we," "us," or "our") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the ph91 online gaming platform, accessible at ph91.net, including its website, mobile interface, games, customer support channels, and any related services.
ph91 is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, ph91 also observes relevant international data protection standards.
By registering an account on ph91, accessing the platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the ph91 platform immediately.
Scope: This Policy applies to all registered players, guest users, and any individual whose personal data is processed by ph91 in connection with the platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, or any other part of the Philippines.
// Section 02
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, ph91 acts as the personal information controller in respect of the personal data it collects and processes in connection with the ph91 platform.
ph91 is responsible for determining the purposes and means of processing your personal data. Where ph91 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are contractually bound to process your data only in accordance with ph91's instructions and applicable law.
If you have any questions about how ph91 handles your personal data, or if you wish to exercise any of your data privacy rights, you may contact ph91's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
// Section 03
ph91 collects personal data from you directly when you register an account, use the platform, contact support, or participate in promotions. We may also collect data automatically through your use of the platform and, in some cases, from third-party sources. The categories of personal data we collect include:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, government ID | Account registration, KYC verification, age check |
| Contact Data | Email address, mobile number, address | Account management, support, notifications |
| Financial Data | GCash reference, bank details, transaction history | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device info, session logs | Platform security, fraud detection, analytics |
| Communications Data | Support chat logs, email records | Customer service, dispute resolution, quality assurance |
// Section 04
ph91 uses the personal data it collects for the following purposes. We process your data only where we have a lawful basis to do so, as described in Section 5 of this Policy.
// Section 05
ph91 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:
// Section 06
ph91 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. ph91 may share your personal data with the following categories of recipients, strictly as necessary and in accordance with this Policy:
ph91 engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support software providers, and game content suppliers. All such providers are contractually bound to process your data only on ph91's instructions and in compliance with applicable data protection law.
ph91 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive. ph91 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of ph91's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
ph91 may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting ph91 support.
Cross-Border Transfers: Some of ph91's service providers may be located outside the Philippines. Where personal data is transferred internationally, ph91 ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act and NPC guidelines.
// Section 07
ph91 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, ph91 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where anonymization is not technically feasible, ph91 will ensure that the data is rendered inaccessible and is not used for any further processing.
// Section 08
ph91 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While ph91 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph91 login credentials and for notifying ph91 support immediately if you suspect unauthorized access to your account.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph91 will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.
// Section 09
ph91 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit ph91.net. They help ph91 recognize your device, maintain your session, and remember your preferences.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph91 platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, or other browsers you use to access ph91).
// Section 10
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by ph91:
To exercise any of these rights, please contact ph91's Data Protection Officer using the contact details in Section 13. ph91 will respond to all verified data privacy requests within thirty (30) days of receipt, in accordance with NPC guidelines.
// Section 11
The ph91 platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations and Philippine law governing online gaming. ph91 does not knowingly collect personal data from individuals under the age of 21.
If ph91 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the associated account, void any transactions, return any deposits, and delete the personal data in question from its systems without undue delay.
If you are a parent or guardian and believe that your child has registered on the ph91 platform, please contact ph91 support immediately so that the account can be closed and the data removed.
// Section 12
ph91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph91's data processing practices. The most current version of this Policy will always be available at ph91.net/privacy-policy.
Where ph91 makes material changes to this Policy — such as changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — ph91 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
Your continued use of the ph91 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the revised Policy. If you do not agree with the updated Policy, you must close your account and cease using the platform.
Version History: This Privacy Policy is effective as of January 1, 2026, and supersedes all previous versions. The date of the most recent update is displayed at the top of this page.
// Section 13
If you have any questions, concerns, or requests relating to this Privacy Policy or ph91's handling of your personal data, please contact ph91's Data Protection Officer through the following channels:
ph91 will acknowledge all data privacy requests within five (5) business days and will endeavor to resolve them within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, ph91 may extend this period by a further thirty (30) days, with prior notification to you.
If you are not satisfied with ph91's response to your data privacy request or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines. The NPC can be reached through its official website and handles complaints from data subjects regarding violations of the Data Privacy Act of 2012.
Effective Date: This Privacy Policy is effective as of January 1, 2026. By continuing to use ph91 after this date, you confirm your acknowledgment and acceptance of this Policy.
21+ Only. ph91 is restricted to players aged 21 and above, in compliance with PAGCOR regulations and Philippine law. Gambling involves financial risk. Play responsibly.