// Section 01
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and ph91 ("ph91," "we," "us," or "our"), the operator of the online gaming platform accessible at ph91.net. By accessing, registering on, or using any part of the ph91 platform — including its website, mobile interface, games, promotions, and customer support services — you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.
If you do not agree with any provision of these Terms and Conditions, you must immediately cease using the ph91 platform and close your account. Your continued use of ph91 following any modification to these terms constitutes your acceptance of the revised Agreement.
Important: These Terms and Conditions apply to all users of ph91, including registered players, guests browsing the platform, and any person accessing ph91 content through any device or browser. Ignorance of these terms is not a valid defense against enforcement.
// Section 02
To register and maintain an account on ph91, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:
ph91 is required to conduct Know Your Customer (KYC) verification in accordance with applicable anti-money laundering (AML) regulations and PAGCOR compliance requirements. You may be required to submit one or more of the following documents at any time:
ph91 reserves the right to suspend withdrawals, restrict gameplay, or close an account pending completion of KYC verification. Failure to provide requested documentation within a reasonable timeframe may result in permanent account closure and forfeiture of any bonus balances.
// Section 03
Each player is permitted to hold only one (1) active ph91 account. Opening multiple accounts — whether under the same or different personal details — is strictly prohibited. ph91 employs technical and manual verification methods to detect duplicate accounts. Where duplicate accounts are identified, ph91 reserves the right to close all associated accounts, void any pending bets, and forfeit any bonus balances without prior notice.
You are solely responsible for maintaining the confidentiality of your ph91 username and password. You must not share your login credentials with any third party. ph91 will treat any activity conducted through your account as having been authorized by you. If you suspect unauthorized access to your account, you must notify ph91 support immediately via live chat or email.
ph91 will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from ph91 that requests your password should be treated as fraudulent and reported immediately.
You are required to keep your account information accurate and up to date at all times. Any change in your name, address, contact number, or payment method must be reported to ph91 support promptly. ph91 reserves the right to request re-verification of your identity following any material change to your account details.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. ph91 reserves the right to apply an administrative fee to dormant accounts in accordance with its prevailing dormancy policy, provided that the account balance is sufficient to cover such fees. Players will be notified before any dormancy fee is applied.
// Section 04
ph91 accepts deposits and processes withdrawals through the following payment channels: GCash, PayMaya, BPI Online, BDO Online Banking, and Metrobank Online. ph91 does not accept cash deposits, cryptocurrency, or payments from third-party accounts not registered in your name.
Note on Bonus Balances: Bonus funds and winnings derived from bonus play are subject to wagering requirements before they become eligible for withdrawal. Attempting to withdraw bonus funds before meeting wagering requirements will result in the forfeiture of the bonus balance.
// Section 05
ph91 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, in addition to the general bonus terms set out in this section.
// Section 06
All games available on the ph91 platform are governed by the individual game rules published within each game interface, in addition to the general gameplay terms set out here.
// Section 07
The following conduct is strictly prohibited on the ph91 platform. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of balances, and referral to relevant law enforcement authorities:
// Section 08
All content on the ph91 platform — including but not limited to the ph91 brand name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the exclusive intellectual property of ph91 or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ph91 platform for personal, non-commercial gaming purposes only. This license does not permit you to:
// Section 09
To the fullest extent permitted by applicable Philippine law, ph91 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the ph91 platform, including but not limited to:
ph91's total aggregate liability to any player in connection with any claim arising from these Terms and Conditions shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
Gambling Risk Acknowledgment: By using ph91, you acknowledge that gambling involves financial risk and that you may lose some or all of the funds you deposit. ph91 does not guarantee any winnings and is not responsible for gambling-related financial losses.
// Section 10
ph91 is committed to promoting responsible gaming practices among all players. We recognize that for some individuals, gambling can become problematic, and we take our duty of care seriously.
If you believe your gambling is becoming a problem, we encourage you to use the responsible gaming tools available in your ph91 account settings and to seek support from qualified organizations. ph91 supports the responsible gaming framework established by PAGCOR for the Philippine market.
For more information on responsible gaming tools and resources available to you, please visit the ph91 Responsible Gaming page.
// Section 11
You may close your ph91 account at any time by contacting ph91 support via live chat or email. Upon closure, any real money balance remaining in your account (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.
ph91 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:
Where an account is closed by ph91 due to a breach of these Terms and Conditions, ph91 reserves the right to forfeit any bonus balances and, where fraud or illegal activity is confirmed, to withhold real money balances pending investigation and referral to relevant authorities.
// Section 12
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising from or in connection with these Terms and Conditions or your use of the ph91 platform, you agree to first attempt to resolve the matter informally by contacting ph91 support. ph91 will endeavor to respond to all formal complaints within five (5) business days.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. ph91 operates within the regulatory framework established by PAGCOR, and certain disputes may be subject to PAGCOR's dispute resolution procedures.
ph91 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before taking effect, where practicable. Your continued use of ph91 after the effective date of any amendment constitutes your acceptance of the revised terms.
// Section 13
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ph91 platform, please contact our support team through the following channels:
ph91 is committed to resolving all player concerns fairly and promptly. Our support team is staffed by professionals who understand the Philippine gaming context and can assist in English.
Effective Date: These Terms and Conditions are effective as of January 1, 2026. They supersede all previous versions of the ph91 Terms and Conditions. By continuing to use ph91 after this date, you confirm your acceptance of these terms.
21+ Only. ph91 is restricted to players aged 21 and above, in compliance with PAGCOR regulations and Philippine law. Gambling involves financial risk. Play responsibly.